Call purpose helps you maintain focus while prospecting. You can add, edit and delete call purposes in Upscale.
Add a Call Purpose
- Go to Settings > Calls > Purposes
- Click on Add Purpose
- Enter the name of the call purpose
- Click on Save
Edit a Call Purpose
- Go to Settings > Calls > Purposes
- Hover over the Purpose you want to edit and click on the pencil icon.
- Edit the name of the call purpose
- Click on Save
To delete a call purpose, hover over the Purpose, click on the trash icon, and click on Yes, Delete.