Phones and Calls
Learn how to manage phones and calls on UpscalePhone Numbers
Purchase Phones
Get going with new phone numbers for yourself or your teammates
Manage Purchased Phones
View and manage your purchased phone numbers.
Call Settings
Call Routing
Find out how to route calls when you're offline on Upscale.
Enable Custom Caller ID
Upscale will use a custom caller ID to mask your phone number purchased on Upscale.
Local Number Dialing
Increase the likelihood of getting your calls answered.
Call Purpose
Define purpose of your calls in advance so that you are always aligned with your goals
Call Disposition
Define potential outcomes of your concluded call with a prospect
Voicemail (Inbound & Outbound)
Voicemail (Inbound & Outbound)
Voicemail ensures you keep the conversation going even when you're not online on Upscale.
Frequently Asked Questions (Calls)
How to View your Call Log
Learn how to view past calls and listen to call recordings.
How to Call a Prospect?
Learn how to make a phone call to a prospect on Upscale.
How to Listen to Sales Call Recordings on Upscale?
You can automatically record your calls and listen to them later. How? Let's find out.
How are Incoming Calls Routed?
Let's understand how incoming calls are routed to your users.
Troubleshooting Audio Issues on Upscale
Let's understand how you can troubleshoot call audio issues while making calls on Upscale.