Follow-up Email

Schedule follow-up emails in your sequence.
Written by Upscale
Updated 2 years ago

While creating an email step in a sequence, you can choose if you want to create this step as a follow-up email.

Options Description
Send as a reply to the previous thread Use it to send emails in the same thread as the previous email.
Send as a new thread Use it to send an email in a fresh thread. This is the default behavior.

Please note: If you have created two email steps in a sequence and the second email step is a follow-up email step, you can not insert another email step between them. 

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