How Do I Retry Bounced Prospects?

Find the best practices to try connecting with bounced prospects again.
Written by Upscale
Updated 10 months ago

Bounced emails are those that get rejected by the email server. An email bounces when it doesn't reach the recipient for some reason.

Here are some quick tips to avoid bounced emails: 

  • Use double opt-in to verify email IDs
  • Validate spam checks on your emails 
  • Verify your contact data 
  • Keep the contact data up-to-date 
  • Clean up your contact data by removing email IDs that repeatedly bounce

Before you retry connecting to bounced prospects, keep a check on the following points: 

  • The prospect's email ID is verified
  • Most of the time, emails bounce because of bad data. Ensure you update the correct contact information.

Here's how you can update a bounced prospect's email ID

  • Go to Sequences > Select the Specific Sequence > Prospects > Bounced 
  • Select the Prospect and Edit the work email
  • Add the updated New email and Save

Once the email ID is updated, you can retry contacting the bounced prospect. 

  • Go to Sequences > Select the Specific Sequence > Prospects > Bounced 
  • Select the Prospect with updated work email ID > Choose Retry from the ellipsis

Related Articles

  1. Sequence + Prospects
  2. Choose action when a prospect replies
  3. Choose action when a prospect books a meeting
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